Hotel Okura Fukuoka

[Implementation of disinfection in the hall]

• disinfect the main lobby, elevator hall, and other areas that customers touch every three hours.
• disinfect the parts of the guest room that customers touch, such as telephones and doorknobs, every time we clean the guest room.
• The table in the restaurant/bar is disinfected every time the customer is replaced.
• disinfect the areas that employees touch in the employee space three times a day.
• installed disinfectants for our customers in several places in the building.

[Understanding your health]

• Guests staying at the hotel will be asked to answer the “Health Status Questionnaire” upon arrival to check their body temperature and health status.
• Customers using restaurants, bars, and banquet halls are also requested to measure the temperature with thermography or a non-contact thermometer, so they ask for your cooperation.
• The staff engaged in the museum has a system in which the temperature is measured before entering the museum. In addition, we are strengthening our usual practice of “gargle and hand washing” and thorough understanding of the health status of staff through the “health check sheet”.

[About wearing a mask]

• Not only the staff in charge of customer service, but all the staff in the hall wear masks.
• Eating and drinking service staff at restaurants, etc. wear gloves in addition to masks to serve customers.

[How to serve food]

• In the Western breakfast menu, all items that customers are free to take, such as salads, yogurt, and bread, are individually arranged and individually wrapped.
• When serving buffet dishes and platter dishes at banquets, etc., They make sure that all employees share the dishes.

[About securing physical distance, etc.]

• Please note that transparent acrylic boards are installed on the front counter, cashier counter, etc. to prevent splashing.
• Changed the arrangement of tables and chairs in the restaurant to ensure the distance between customers.
• At the bar, tempura, teppanyaki, etc. counters, they refrain from allocating seats in a position facing the employees.
• They are also working to secure a physical distance among employees by reducing the number of seats in employee offices and cafeterias.

All-day dining Camellia

At “All Day Dining Camellia”, they have box seats that can be used by families with children.

Hotel Okura Fukuoka

Address: 3-2 Shimokawabatamachi, Hakata Ward, Fukuoka, 812-0027, Japan

Tel: +81 92-262-1111

Located in the Hakata Riverain complex, Hotel Okura Fukuoka is directly connected to shops, theaters and art galleries.