Karuizawa Prince Hotel East

The Prince Hotels has developed the Prince Safety Commitment as new protocols for hygiene and disinfection to be applied to all our hotels under our brands. This new protocol will enable us to provide our guests with a safe and clean environment to enjoy their stay with us.
They are very much looking forward to welcoming you back with safe and clean environment ready by the time our guests start travelling again.

They will thoroughly implement body temperature measurement, hand-washing, gargling, and disinfection before start of work, and our staff will wear masks or face shields when carrying out work duties.
They will also be distributing sanitizer to all employees and emphasize hygiene training to make sure that our staff maintain each individual`s health while striving to provide warm hospitality to our guests.

• Hotel guests. They ask all stay guests to disinfect their hands and measure their body temperature upon arrival at the hotel. Also, They ask all stay guests to fill out a self-check sheet upon checking in to the hotel.
• Dining guests at restaurants. They will ask all guests to disinfect their hands and check their body temperature when entering our restaurants.
• Golfing guests. They will ask all guests to disinfect their hands and check their body temperature when entering our clubhouses.
• Skiing guests. They will ask all guests to check their body temperature upon arrival at the resort.

They will be thoroughly disinfecting surfaces frequently touched by many people such as equipment and facilities in restaurants, guest rooms, and others in particular.

• Installing sanitizer. They will make a disinfectant available for free usage to our guests by installing it at such places as hotel entrances, restaurant entrances, and others on all restaurant tables so that guests can use it to disinfect their hands.
• Stronger measures for disinfection at our restaurants. Each time our restaurant guests finish their meal, They will not only clean but disinfect the table they are occupied so that it is ready for the next guests to dine safely and with ease.
• Introduction of “Safety stickers”. A “Safety sticker” will be affixed to the door of any guest room that has been thoroughly cleaned and disinfected to clearly indicate that no-one has entered after cleaning, enabling guests to enter the room feeling safe.

• Installation of droplet spread prevention screens. Acrylic screens will be installed at locations where our staff is in regular contact with our guests, such as front desks and restaurant cashiers.
• Ensuring a social distancing. They will secure a minimum 1-meter distance between tables in restaurants.

All Day Dining Karuizawa Grill

Based on the concept of “the power of the earth, the blessings of Shinshu,” we will prepare kiln-grilled and grilled menus that are particular about Shinshu ingredients. The chef’s performance in the open kitchen is the real thrill of dining.

• Breakfast |6: 30 A.M. ~ 10: 00 A.M. (10:00 A.M. Last order)
• Lunch | 11:30 A.M. ～ 3:00 P.M. (2:30 P.M. Last order)
• Dinner |a la carte menu 2:30 P.M.~9:00P.M (8:30 P.M last order.) ※ 8:.. 30 P.M than (until September 09) bar time sales 8: 30P.M. ～ 11: 00P.M. (10:30 P.M.Last order)

Sukiyaki Shabu-shabu Teppan-yaki Refreshing breeze

You can feel the forest while dining in a space with a cedar leaf motif. We offer a Japanese menu centered on sukiyaki, shabu-shabu, teppanyaki, and ingredients that are particular about Shinshu.

• Lunch | 11:30 A.M. ～ 3:00 P.M. (Last order 2:30 P.M.)
• Dinner |5:00 P.M. ~ 9:00 P.M. (Last order 8:30 P.M.) * Last order 8: 00P.M. From September 10th (Thursday)

Teppanyaki Forest (Sukiyaki Shabu-shabu Teppanyaki Soufu)

Teppanyaki restaurant in “Sukiyaki Shabu-shabu Teppanyaki Soufu” At the counter seats that are grilled in front of customers, you can enjoy mainly ingredients made in Shinshu.

• Lunch | 11:30 A.M. ～ 3:00 PM (Last order 2:30 P.M.)
• Dinner | 5:00 P.M. ~ 9:00 P.M. (Last order 8:30 P.M.) * Last order 8:00 P.M. from September 10th (Thursday)

Restaurant Porto

Breakfast is open and barbecue is open by appointment.
* The barbecue will be canceled in the rain.

• Breakfast | 7:00 A.M. ~ 10:00 A.M. (Last order 10:00 A.M.)
• Lunch | 12: 00 NOON-4: 00 P.M. (Last order 2:30 P.M.)

Karuizawa Prince Hotel East

Address: 1016-75 Karuizawa, Kitasaku District, Nagano 389-0193, Japan

Tel: +81 267-42-1111

Shuttle Bus

A free shuttle bus runs every 30 minutes from the south exit of Karuizawa Station on the Hokuriku Shinkansen. (8:00 A.M.-9:00 P.M.)