Oriental Hotel Tokyo Bay

Safety

3 New cleanliness at Oriental Hotel Tokyo Bay to avoid smuggling and prevent infection

Public area

• ■ Regular ventilation
  Due to ventilation inside the building, some entrance doors are opened regularly except in the case of strong winds.
• ■ Countermeasures against contact infection
  In addition to the usual cleaning of the building, we are increasing the frequency of disinfection work on parts that customers can touch, such as handrails, doorknobs, and elevator buttons. In the toilet, we have stopped using the hand dryer and installed paper towels.

■ For the time being, we will limit the customer entrances on the 1st and 2nd floors.

■ In order to avoid crowding, we will refuse admission for purposes other than accommodation, restaurants, banquet halls / tenant shops, and wedding meetings.

■ Disinfectants are installed at the entrance, front desk, restaurant entrance, each banquet hall entrance, toilet, etc.

■ We have set up and posted information asking you to set up posters at the entrance, encourage disinfection at each signage, wear masks, and secure social distance.

■ Some lobby sofas have been removed to ensure social distance. In addition, when you board the shuttle bus or wait for reception, we advise you to keep the display interval.

■ For interactive projection mapping on the lobby floor on the 2nd floor, projection is restricted during times of congestion to avoid overcrowding of children.

■ For elevators, please cooperate with a capacity of 7 people or less to avoid overcrowding.

■ Service staff will serve customers after wearing face guards and masks.

Front area

• ■ Measures to prevent droplets and contact
  An acrylic plate for splash prevention is installed on the front. In addition, we will use the cash tray to deliver cash and cards at the time of payment.
• ■ Checking temperature and physical condition at check-in
  At check-in, we ask for your cooperation in temperature measurement and physical condition confirmation. In addition, we will confirm the previous night’s place.

■ Check-in calling system
When you wait for check-in, we call each group by the number calling system. You can check the order of calling by scanning the QR code.

■ Non-stop check-out In
order to reduce human contact during the front desk procedure, the accommodation fee will be settled at check-in. Check-out can be done without stopping at the front desk if there is no additional payment.

■ In order to avoid human contact, we do not provide guidance to guest rooms. We will prepare a disinfected cart, so please bring your own baggage.

Guest room floor

■ Alcohol disinfectant is installed on each floor.

■ In the guest room, the air purifier is always in operation.

■ When cleaning the inside of the guest room, we perform sterilization and wiping mainly on the contact points.

■ The cleaning staff disinfects hands every time they move between rooms or work.

■ When cleaning, the doors of the guest rooms are opened for ventilation.

Restaurant area

• ■ New buffet style
  ・ Buffet dishes will be served on small plates as much as possible, disposable gloves will be provided at various places where buffet dishes are served, and tongs will be worn with gloves. In addition, the hotel staff will arrange the dishes if you wish.
  
  ・ The staff who share the food will wear face guards and cooking gloves, and the service staff will wear masks to serve customers.
  
  ・ The tongs will be replaced once every 30 minutes.
• ■ Temperature measurement when visiting
  When you come to the store, please cooperate with the customer’s temperature measurement.
• ■ Measures to prevent droplets and contact
  An acrylic plate to prevent splashes is installed on the checkout desk, and a tray is used when exchanging money.
• ■ For ventilation inside the store, we will open the windows except in the case of strong winds.

■ Preparing à la carte and set menus In
addition to buffet-style dishes, we also offer à la carte and set menus.

■ We will install a disinfectant solution at the restaurant entrance and each buffet table.

■ In order to avoid crowding when the store opens, the staff will guide you to subdivide the available reservation time and wait at intervals when you come to the store and when you guide.

■ We will prepare disposable chopsticks in a bag for our customers.

Banquet hall, chapel, wedding meeting salon

■ In order to avoid crowding, we will guide you to the appropriate number of people and style according to the size of each banquet hall.

■ A disinfectant solution will be installed at the entrance of the banquet hall.

■ The service staff will be happy to serve you after wearing a mask.
In addition, we will serve customers after wearing face guards and gloves as necessary.

■ At the time of banquets and weddings, if a reception is set up, we will lend you an acrylic plate to prevent splashes and a non-contact thermometer.

■ We will install an air purifier in the banquet hall upon request.

■ Due to ventilation inside the banquet hall, some doors will be opened within the range that does not cause noise or other inconvenience to other guests.

■ Please refrain from making loud entertainment.

■ The microphone will be disinfected each time it is used.

■ In the wedding hall, we will guide you with a space from the next seat.

■ We will install a disinfectant solution at the entrance of the wedding salon.
In addition, we will install an acrylic plate to prevent droplet infection on the meeting table.

■ In order to avoid overcrowding, we will limit the number of meetings at the wedding salon and guide you to meetings at another venue.

Staff efforts

• 
  Wearing a mask or face guardIt is mandatory to wear a mask or face guard, including when going to and from work.
• 
  Implementation of temperature measurement and health management table entryWhen you go to work, you are required to fill out a checklist by measuring the temperature at the employee entrance, checking your health, and disinfecting your hands. If you have a fever of 37.5 ° C or higher and symptoms such as coughing, we will wait at home.
• Diligent disinfectionDiligent disinfection of doorknobs, handsets, tables, etc. We also install disinfectants in each workplace and disinfect hands when entering the room.
• Enforcement of gargling and hand washingWe practice gargle, hand washing, and hand disinfection before work and after using the restroom.
• Ventilation in the facilityDoors and windows are open for ventilation in the workplace.

Request to customers

We ask for your understanding and cooperation in order to ensure the safety of both our customers and employees.

• Wearing a maskPlease wear a mask when you come to the museum.
• Temperature measurement at the time of visitThank you for your cooperation in the temperature measurement conducted at the hotel.
• Use of disinfectantPlease use it when you come to the museum.
• Social distanceThank you for your cooperation in securing a sufficient distance.
• Offer of poor physical conditionIf you feel unwell during your stay, please let an employee near you know. We can help you find a nearby hospital.

All the staff will continue to take the above actions to prevent the spread of infection
, and pray for the end of the situation.

 Coming Soon

Restaurant

Source : © Oriental Hotel tokyo bay.

 Cooming Soon

 

 

Coming Soon

 

Facilities

There are a lot of facilities to make your stay more convenient and enjoyable.

Source : © Oriental Hotel tokyo bay.