[Important Notice]
Regarding Preventive Measures for the Novel Coronavirus. Thank you very much for your continued patronage of JR-West Hotels.

In response to COVID-19, our Hotel Group is currently implementing temporary closures or partial changes to the business activities of some of our facilities, as
the safety and wellbeing of our guests and employees are our utmost concerns. While some regions are no longer formally in a state of emergency, we are
implementing the following measures in consideration of the possibility of a second surge in infections. We ask for your understanding and cooperation in this matter.

Safety and Security Measures

• Temperature Screening and Monitoring Health Status

• For Customers
  We are taking temperatures and asking all customers if they are in good health.
  In addition, we are checking the route taken to the hotel, including overseas travel
  history of guests staying overnight upon check-in.
• For Employees
  We are taking temperatures and asking all employees (including hotel suppliers) if
  they are in good health. We are also checking the physical wellbeing of our
  employees’ families.

• Handwashing, Gargling, and Sanitizing Hands

• For Customers
  We encourage all customers to sanitize their hands. Alcoholic hand sanitizers are
  available in all public areas (lobbies, restaurants, event venues, toilets, etc.).
• For Employees
  All employees (including hotel suppliers) are required to wash their hands, gargle,
  and sanitize their hands regularly. Alcohol-based sanitizers are available at all
  employee areas.

• Wearing of Masks and Gloves
  We require all customers and employees (including hotel suppliers) to wear masks. In addition,housekeeping staff are required to wear gloves and masks.
• Enhanced Cleaning and Disinfection
  We will enhance the cleaning and disinfection of areas with high levels of contact with the general public, such as lobbies and surrounding areas (including elevator
  buttons, toilets, etc.). We have also switched off the bidet (function) in public toilets. In addition to standard cleaning procedures, we are enhancing the cleaning and disinfection of areas subject to frequent hand-touching (including doorknobs, remote controls for TVs and air conditioners, telephones, chairs and tables, writing
  instruments, switches, flushing lever handles for toilets, paper holders and faucets, bathtub and shower handles, hairdryers, in-room information provided in guest
  rooms, etc.) and the bidet nozzles in guest rooms.
  Equipment at restaurants and banquet halls (doorknobs, tables, chairs, menus, tableware, condiment containers, microphones, cloakroom tags, etc.) are cleaned
  and disinfected after each use. In addition, we are enhancing the washing of tableware and cleaning of the kitchen. We will enhance cleaning and disinfection of areas with a high probability of physical interaction in the employee areas.
• Ensuring Social Distancing
  We have set up infection prevention shields at front desks to minimize the amount of face-to-face contact between customers and employees. We have implemented measures for customers to keep wider gaps between themselves and those in front or behind when lining up at front desks. We have implemented measures for customers to keep wider gaps between themselves and those around them at restaurants and event venues. In order to prevent crowding of elevators and smoking areas, we are implementing
  maximum occupancy rules. We are promoting cashless payment at the front desk and restaurants. We are also not passing money directly by hand but rather placing it on the cash tray.

A Request to Our Hotel Guests

We ask that you wear a mask and use the alcohol-based disinfectant on your hands and fingers when you arrive at our hotels. Please cooperate with us during temperature screenings and health checks at the entrances of the hotel and restaurants. (We are refusing entry to those with temperatures above 37.5°, those showing symptoms of cough, and those who are in poor health.) We have made alcohol-based disinfectant available at various spots around the hotels, so please use as necessary to sterilize your hands and fingers.

Please cooperate with us to ensure proper social distancing when lining up at the front desｋ,using elevators and smoking room. If during your stay you start to feel ill, please contact a nearby member of staff. We ask for your understanding and cooperation in order to maintain a safer environment going forward.

We will continue to monitor the advice of the national government, specialized agencies, and various local governments regarding prevention measures, to implement new measures as necessary, and to give maximum priority to the health and safety of our staff and customers.

 

Coming Soon

Buffet Style Restaurant [ DINING “M” ]

Source: © 2015 HOTEL GRANVIA WAKAYAMA

 

 

 

 

Our meeting rooms

• Number of meeting rooms: 5
• Maximum size: 112 m²
• Maximum capacity: 70 people
• Maximum banquet capacity: 5 people

 Meeting Equipment

• Video conferencing
• Podium
• Day light
• WIFI access
• Video equipment
• Overhead projector
• Air conditioned meeting room

Room descriptions and layouts

ROOM NAME	SURFACE AREA	HEIGHT	THEATRE STYLE	U-SHAPED ROOM	BOARD-ROOM	CLASSROOM STYLE	BANQUET
Louvre	34 m²	2 m	–	18pax	24 pax	–	2 pax
Seine	46 m²	2 m	–	–	14 pax	–	–
Eiffel	50 m²	2 m	35 pax	24 pax	30 pax	27 pax	3 pax
Louvre + eiffel	85 m²	2 m	55 pax	33 pax	36 pax	–	5 pax
Opera	112 m²	2 m	–	33 pax	42 pax	–	5 pax

 Configuration is not available for this hotel

 

 

 

 

 

 

 

 

Coming Soon

Access

Kansai International Airport first Terminal building
Please riding from the [Limousine Bus Stop No.3] to wakayama station

Source: © 2015 HOTEL GRANVIA WAKAYAMA