About efforts to prevent the spread of new coronavirus (COVID-19) infection

Request to customers

Request to wear a mask

Please wear a mask in the hall other than the guest room. For customers who do not have a mask, we will hand out individually wrapped masks at the front desk.

Check your physical condition

・ At the time of stay, we will verify your identity, measure your temperature and health, and confirm your travel history.

・ If you suspect an infection such as fever, dyspnea, malaise, or abnormal taste or smell, please wait in the room, wear a mask, and refrain from going out (same for accompanying guests).

・ If you are not feeling well, please contact the hotel staff near you.

About giving and receiving money

・ We use a coin tray at the time of payment. We recommend using a credit card or electronic money from the viewpoint of infection prevention.

Initiatives inside the hotel

1. Installation of alcohol disinfectant
   Alcohol disinfectants are installed throughout the hotel. Thank you for your cooperation in hand disinfection.
2. Strengthening regular disinfection
   The hotel regularly disinfect and clean the parts of the building that are touched by hands (front counters, elevator buttons, etc.).
3. Social distance recommendations
   All employees wear masks when serving customers. At the front desk, restaurant cashiers, and bridal salons, droplet infection prevention shields are installed to reduce face-to-face contact between customers and employees.
4. Ventilation in the hall
   This building is a “specified building” under the Building Management Law, and meets the standards for adjusting the air environment based on the law, and is properly maintained and managed. Reference) Ventilation method to improve “closed space with poor ventilation” (Ministry of Health, Labor and Welfare) In addition, the lobby is regularly ventilated.
5. Installation of hand towels
   Distribute hand towels containing “VB”, an aqueous solution that safely provides antiviral and antibacterial properties, to our guests.

In-room initiatives

1. Sterilization and cleaning in the guest room
   When cleaning the guest room, we disinfect and clean the parts that are touched by hands (doorknobs, remote controls, telephones, etc.).
2. Ventilation of guest rooms and corridors
   During cleaning, the emergency exit is open to ensure thorough ventilation.

Employee efforts

1. Wearing a mask
   All employees are required to wear masks when they go to work and during work.
2. Enforcement of hand washing and disinfection
   Practice hand washing, gargling, and disinfection of fingers.
3. Temperature measurement and physical condition confirmation
   They carry out temperature measurement and physical condition check at work and at work for employees and their families. Employees with fever or poor physical condition are on standby at home.
4. Prohibition of business trips and overseas travel
   The hotel are instructing you to refrain from unnecessarily urgent business trips and overseas travel, and to refrain from attending meetings and events where an unspecified number of people gather, and dinners and meetings at each workplace.
5. Adjusting the number of employees and reviewing internal operations
   Carry out staggered work or telework. 3 recommend video conferencing to avoid crowding.

Going forward, we will continue to focus on infection prevention measures recommended by the government, specialized agencies, and local governments, and take new preventive measures as necessary to put the safety and security of our customers and employees first.

Coming Soon

Smiley Neptune

Source: © HOTEL PLAZA KOBE

Japanese and Western buffet

Enjoy a panoramic view of the magnificent view of the ocean from Kobe to Osaka, which is dazzling in the morning sunlight.
Enjoy “Breakfast Half Buffet ~ Happy Live kitchen ~” on the top floor (18th floor) of the hotel.

floor	18th floor
Number of seats	70 seats
business hours	Breakfast 7: 00 ~ 10: 00 (Last entry 9:30)

Our meeting rooms

• Number of meeting rooms: 5
• Maximum size: 112 m²
• Maximum capacity: 70 people
• Maximum banquet capacity: 5 people

 Meeting Equipment

• Video conferencing
• Podium
• Day light
• WIFI access
• Video equipment
• Overhead projector
• Air conditioned meeting room

Room descriptions and layouts

 Configuration is not available for this hotel

Coming Soon

Access