Hotel JAL City Nagano

Located in Nagano. Twin Room (23㎡) is available here. Enjoy a breakfast with Japanese and Western buffet.

A foothold on the Northern Alps. Positioned in the center of Nagano.

The Hotel JAl City Nagano, has 16 stories above ground. It provides 242 guest rooms, including non smoking options and internet availability. You will enjoy a fine view from your room of the landscape such as Zenkoji temple and the Northern Alps. The hotel has four banquets halls including a sky banquet-room available for party or wedding use. It is situated on the Central Street of Zenkoji Omote-sandou in Nagano city. For business travelers the hotels is conveniently located; a 7-minute walk from the Nagano Station and 5-minute walk from the governmental offices and a business center; and for tourists, it provides easy access to noteworthy sites; a 15-minute walk to Zenkoji, National Treasure, and Higashiyama Kaii gallery. The hotel serves throughout all seasons as a base for hopping to other sightseeing areas, Obuse, Togakushi and Hakuba.

Each room at Nagano JAL City Hotel comes with a flat-screen TV and a fridge. An electric kettle and green tea bags are also provided. The private bathroom includes a bath tub and free toiletries.

The hotel has a 24/7 front desk and offers free luggage storage services. The business center provides free internet PCs and printers, as well as a coin-operated photocopier and fax machine.

Check-in 15:00 | Check-out 11:00

Address: 1221 Toigosyo-mashi Nagano-shi Nagano 380-0834 Japan | Tel: +81-26-225-1131 | email:


Okura Nikko Hotels COVID-19 Safety Measures

At Okura Nikko Hotels, the safety of our guests is the top priority. The new guidelines for hotel cleanliness entitled “CLEAN & SAFE STAY” ensure the safety and security of our guests and employees. With these guidelines in place, our group hotels welcome you with a clean and safe environment, as “the new normal”.


1. Increased Level of Cleanliness / Hygiene

Public spaces (e.g. lobby, front desk, elevators, escalators, bathrooms, hallways), which are high-touch points, are frequently and regularly cleaned and disinfected.

2. Hand Sanitizer Station

Disinfection kits are stationed in public areas, in front of elevators, in front of banquet halls and at the entrance to other facilities to allow our guests to easily sanitize their hands.

3. Protective Barriers

Staff are required to wear face mask/face shields and depending on the situation, staff will wear plastic gloves to ensure the health and safety of guests and employees. Clear protective barriers are placed in between guests and staff at the front desk to prevent droplet infection.

4. Social Distancing

Staff are expected to ensure safety by reminding guests to respect social distancing, particularly when waiting in line at the front desk or at restaurants. The number of people allowed in closed spaces (i.e., elevators, smoking rooms) is reduced to enable safe distancing practices.

5. Ensuring adequate Air Circulation

Public spaces, restaurants, guest rooms, etc. are frequently ventilated.

6. Preventing contact infection

Room keys, guest amenities, and other items are disinfected before being handed to guests.

7. Appropriate checks for guests

All guests are asked to complete health check forms and undergo a temperature check upon entering the hotel. We ask for your kind cooperation to ensure the safety of all guests and staff.

Guest Rooms

  1. Cleanliness / hygiene

For all guest rooms, the furniture, doors and door knobs, windows, bathroom, lighting switches and any high-touch points are cleaned and sanitized regularly.

2. Room Item cleanliness / hygiene

Use of disinfectants for sanitization of high-touch points is thoroughly implemented. (TV remote control, telephone, tablet, hairdryer, hangers, etc.)

Restaurants / Bars

  1. Management

To maintain social distancing, guests are seated apart at a certain distance.
Buffet-style dining is replaced with a new dining style to increase hygiene safety.

2. Cleanliness / hygiene

All tables, counters, and seating are sanitized before and immediately after use.

3. Higher food safety standards

All kitchen staff follow strict food preparation and cooking hygiene standards and wear masks, gloves and hats to enhance food safety.

4. Room service

All equipment used for room service is frequently sanitized. Food and drinks are served with a cover or lid. Also, to reduce close contact, food will be delivered outside the guest room.

Other Public Spaces

  1. Pool / Fitness Gym / Spa facilities

Before using the facilities, guests are asked to undergo a temperature check and a health check.
Social distancing is maintained in locker rooms and training facilities where regular sanitation is performed. In Spa facilities, staff are required to wear masks when performing treatment and will wear gloves at the request of individual guests.

2. Banquet hall

For banquet use, the hotel proposes a layout design that is considerate of social distancing. After set-up is completed, tables and chairs are further sanitized. Disinfection kits are stationed at the entrance. Staff are required to wear masks while serving guests. At your request, protective barriers can be placed between event receptionists and guests to prevent droplet infection.


  1. Health check

Before entering the hotel, all staff are required to check their temperature and undergo a health check. Staff must wear masks while serving and are required to wash and sanitize hands as well as gargle regularly. Staff rooms and the back of the house are regularly cleaned and sanitized. Staff are required to maintain social distancing to avoid close contact.

2. Ongoing training

In order to welcome guests safely, staff receive training for infection controls and enhanced awareness to always be up-to-date on the latest cleanliness and hygiene measures.

The above guidelines for hotel cleanliness, “CLEAN & SAFE STAY,” may be amended based on policies of government/local authorities. Depending on the hotel, there may be additional safety measures.

Coming soon


Standard Single Room | Room size: 16㎡
Standard Double Room | Room size: 23㎡
Standard Twin Room | Room size: 23㎡


  • Upper floors accessible by elevator
  • Alarm clock
  • Wardrobe or closet
  • Air conditioning
  • Heating
  • Carpeted
  • Refrigerator
  • Electric kettle
  • Desk
  • TV
  • Telephone
  • Satellite channels
  • Pay-per-view channels
  • Flat-screen TV
  • Wake-up service/Alarm clock
  • Wake-up service


  • Free toiletries
  • Bidet
  • Toilet
  • Bathtub or shower
  • Towels
  • Slippers
  • Hairdryer
  • Toilet paper

Sky Restaurant Hakuba

Breakfast buffet is available on the 16th floor, the top floor of the hotel.
From the window, you can enjoy delicious food while enjoying the refreshing view of the morning with the mountains of the Northern Alps and the cityscape of Nagano below. Our specialty “Shinshu Katetemeshi” is a recommended dish.
Enjoy Japanese and Western dishes, and buffet dishes that you can choose according to the mood of the day.

Breakfast venue16th floor Sky Restaurant Hakuba
FormatBuffet Format
OPENING HOURS6: 30-9: 30 (LO 9:10)


Coming soon


Coming soon


Coming soon

Those who come by train or car

■ 20 minutes from the Nagano IC on the Joshinetsu Expressway

① Turn right at the signal at the Nagano IC exit. Go straight along the road
② Go north on National Route 117 from Prefectural Road 35.
③ Turn right at
the “Okadacho Minami” intersection and head toward JR Nagano Station ④ Turn left at the first “Suehirocho” intersection and go straight
⑤ After about 400 meters, you will see the hotel on your right. Turn right on the path in front of the hotel.
⑥ The parking lot is about 30m deep.

■ 15 minutes from Suzaka Nagano Higashi IC on Joshinetsu Expressway

① Turn left at the traffic light at the Suzaka Nagano Higashi IC exit. Go straight on Route 58 along the road.
② Turn right at the intersection in front of Nanase Post Office near Nagano Station.
③ Follow the road, go through the overpass, and go straight. Pass the “Minamichitosemachi” intersection and turn right at the “Karukaya Yamamae” intersection (Lawson is on the right).
④ After about 100 meters, you will see the hotel on your right. Turn right on the path in front of the hotel.
⑤ The parking lot is about 30m deep.

■ From Showa-dori prefectural office

① Pass the Nittamachi intersection.
②Turn right at the intersection of Showa-dori “Kamichitosemachi” ③Turn right on
the narrow path in front of the red Coca-Cola vending machine on the road opposite the Linden Plaza Hotel.
④ Proceed about 100m along the road.
⑤ To the right, the parking lot is in front of the brown building (our hotel).

■ 7 minutes walk from JR “Nagano Station”
(1 hour 20 minutes from JR Tokyo Station on the Nagano Shinkansen)

Parking lot information

■ [P1] Hotel outdoor parking lot (* first-come-first-served basis)

●Number of cars that can be parked44 units●Parking Fee1,000 yen / night (tax included)●Vehicles that can be parkedExcluding some large vehicles●Entry / exit time zone24h

* Hotel parking lots are on a first-come, first-served basis. If the car is full, please use the contracted parking lot below.

■ [P2] Toigo Parking (no reservation required)

1170-6 Toigoshomachi, Tsuruga, Nagano City, Nagano Prefecture 380-0834

●Number of cars that can be parked: 427 units

●Vehicles that can be parked: Excluding some large vehicles

●Entry / exit time zone24h


* A separate parking fee will be charged if you move in or out on the way.

* Because it is a contract parking lot, please show your parking ticket at the hotel.

* If you apply for a free parking lot plan, this parking lot will be used.

* Available 24 hours after storage (per night). Additional charges will be incurred for further use

■ [P3] Central parking (no reservation required)

967 Tsuruga, Nagano City, Nagano Prefecture 380-0834

●Number of cars that can be parked: 90 units

●Vehicles that can be parked: Excluding some large vehicles

●Entry / exit time zone: From 15:00 to 11:30 the next day


* A separate parking fee will be charged if you move in or out on the way.

* Because it is a contract parking lot, please show your parking ticket at the hotel.

* Free parking plan is not applicable

* Additional charges of 100 yen / 40 minutes will be incurred for use other than the above.

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