About measures against infectious diseases such as new coronavirus

The Noguchi Kanko Group is implementing the following as measures against infectious diseases such as the new coronavirus.For customers using group facilities, the staff will ask about disinfection of hands and fingers. We appreciate your understanding and cooperation. [Customer’s efforts to prevent infection]

• Arrangement of disinfectant in public spaces in the facility
  • Entrance ・ Front ・ Restaurant (restaurant) ・ Banquet hall　・ In front of the elevator on each floor ・ Each toilet
• Strengthen and thoroughly disinfect areas and equipment that customers touch (service staff possess spray spray)

1. Inside the buffet (Viking) restaurant
   • Equipment and fixtures (disinfection at 60-minute intervals)　
     • Handle ・ Lid ・ Switch ・ Tongs ・ Ladle ・ Cooking table etc.
   • After using the customer (when resetting the table)　
     • Table ・ Chair ・ Equipment on the table (soy sauce, salt and pepper, toothpick), etc.
2. Large communal bath
   • Undressing basket ・ Locker ・ Key ・ Dryer ・ Faucet ・ Doorknob, etc.* In order to avoid concentration of use, we may adjust the undressing basket and lockers. Please note that.　
3. Toilet (restroom)
   • Strengthen the cleaning and disinfection (hypochlorous acid solution) of the toilet (restroom), and disinfect by spraying after cleaning.　　
   • Disinfection of toilet levers, doorknobs, faucets, toilet seats, etc.

• Confirmation of customer’s health condition
  • We check the temperature and overseas travel history for all customers. In addition, if you have a fever of 37.5 degrees or higher, you may be asked to refrain from staying according to the instructions of the health center.
• Tasting at the shop　
  • As part of infection prevention, we refrain from tasting at shops.
• Patrol disinfection in the hall and disinfection with a sprayer　
  • We carry out patrols in the hall and disinfect (hypochlorous acid solution) with a sprayer.  [Safety and health management to prevent infection of employees]
• Wearing masks and gloves and thorough disinfection　
  • The hotel staff wears masks to prevent infection.　
  • Thorough disinfection and wearing gloves by kitchen demonstration staff and staff who set and replenish food
• Thorough hand washing and gargle　
  • We oblige hotel staff to wash their hands, gargle, and thoroughly.
• Health management of all hotel staff
  • We use a health check sheet to check the health condition such as diarrhea, vomiting, cough, fever, abdominal pain, and cuts on fingers every day. 

 The Noguchi Kanko Group will work as one to overcome the corona disaster. In addition, with the understanding and cooperation of our customers, we will continue to maintain a high level of safety and health awareness among our staff, reduce the risk of infectious diseases, and continue to provide the best relaxing space for as many customers as possible. We will continue to pursue it in the future.