Our Countermeasures Against the spread of COVID-19

Dear Valued Guests,

Thank you for your continued patronage of Hotel Monterey Group.
Hotel Monterey Group is taking countermeasures against the COVID-19 pandemic so our guests can rest at ease.
We ask for your cooperation and understanding regarding the countermeasures stated below.

■ Antibacterial Wet Wipes w/ Alcohol and Heat-Resistant Paper Cups
We are providing guests with antibacterial wet wipes w/ alcohol and heat-resistant paper cups as part its countermeasures against the COVID-19 pandemic. Guests can avail of this amenity during check-in. Each person may only receive one of each item.
*Quantities are limited. Please note that this amenity is only valid while supplies last.

■ Our Staff’s Efforts● All of our staff wear masks when serving guests and some are also wear face guards/protective glasses when serving customers.
● Plexiglass barriers are installed at Front Desk and Cashier.
● Our staff undergoes daily body temperature and health inspections. Those with fevers or are of poor health will be staying at home. Our staff is also educated on wearing masks when working, frequent and thorough handwashing, gargling, and disinfecting their fingers with alcohol.
● We carry out regular ventilation.
● We regularly disinfect our elevators, toilets, and other public spaces frequently touched by our guests (via alcohol).
● We highly recommend paying via electronic payment when settling your bill. We use cash trays for cash and credit card payments.

■Our Requests for our Guests● Please wear masks.
● Please use hand sanitizers located at some area at the hotel.
● Please cooperate with temperature screening.
(For guests shown to have a temperature of 37.5 degrees or higher on our temperature inspection during check-in, we recommend for them to stay in their room and be examined by a medical institution.)
● Please wash your hands and gargle.
● Please keep social distances.
● Please note that we will not accept guests with fevers or are in poor health.
● The smoking room may be temporarily unavailable or have its capacity restricted.

*Guest must fill out our check sheet concerning their physical condition and travel history.

Source: © Hotel Monterey Group

Coming soon

Breakfast

Source: © Hotel Monterey Group

At Hotel Monterey Edelhof Sapporo, we offer a buffet breakfast that combines Japanese and Western dishes using the blessings of the earth in Hokkaido.

• Business hours 7: 00-10: 00 (Last order 9:30)

Source: © Hotel Monterey Group

Coming soon

Coming soon

Coming soon

Access

By train

• SUBWAY
  ・A two minute walk from Exit 22 of Sapporo Subway Station on the Namboku Line and Toho Line.
• JR TRAIN
  ・Disembark at JR Sapporo station. After getting off at JR Sapporo Station, pass through the East ticket Gate and go out the South Exit.It takes about 7 minutes by walk from the South Exit to our hotel.

By car

• Located about 20 minutes by car from Sapporo-Kita Interchange on the Sasson Expressway.

From the airport

• From New-Chitose Airport
  ・JR TRAIN
  Take the “Rapid Airport Express” train on the JR Chitose Line to JR Sapporo Station (about 40 minutes / JPY1,070 per adult).
• Airport Limousine Bus
  ・Airport Limousine Bus is available from New Chitose Airport to Hotel Monterey Edelhof Sapporo (about 80 minutes / JPY1,030 per adult). The bus is highly recommended for those who stay in Hotel Monterey Edelhof Sapporo as the bus drops you just in front of the hotel entrance.